BlaqSheets, operated by us, welcomes you to our website https://blaqsheets.com. When you order from us, you agree to the terms below. These terms are here to ensure both of us understand and agree on how we'll work together. It's about mutual protection and setting clear expectations for our service.
- Courrier
We send your orders using (insert name of courier) - BlaqSheets' trusted delivery partner in India. We ship within India, and now internationally too.
- Stock Availability Disclaimer
We aim to have everything in stock. Our website usually has accurate stock counts, but occasionally there might be a discrepancy. If we can't fulfill all your items when you purchase, we'll send what's available and check if you want to wait for the backordered item or prefer a refund.
- Shipping Expenses
When you check out, shipping is already factored into your purchase based on the weight, dimensions, and destination of your order items. The amount you pay for the sheets at checkout covers all shipping costs, making it hassle-free for you. For international orders, shipping costs will apply.
- No Returns Accepted
We don't accept returns. Once you buy our products, they're final. There's no store credit, and we won't charge any fees.
- Damaged Returns Policy
At BlaqSheets, customer satisfaction is our priority. We are committed to addressing any valid defect claims promptly and efficiently. To ensure the best resolution, kindly submit your claim within 10 days of receiving the items. Your satisfaction matters to us, and we're here to assist you in making things right.
- Delivery Terms
Your order will be ready to ship within 2 to 3 business days. Once on its way, expect delivery in 4 to 7 working days. We use reliable carriers for a smooth and timely delivery experience. If we're custom ordering for you, we'll provide the earliest delivery time. Arrival times vary by location. A signature is needed for delivery unless stated otherwise.
Note: If you're not there, the carrier “may” take the parcel to a nearby office for your convenience.
- Change of Delivery Address
If you need to change your delivery address, we can accommodate the request at any time before the order has been dispatched. Please note that this change may cause delays as it involves coordination with our logistics team.
- Tracking Notifications
Once your order is dispatched, you'll get a tracking link to monitor its progress. This link provides the latest updates from the shipping provider. Please note that manual orders might not have this tracking facility.
- Customer Service
If you have any customer service inquiries, feel free to reach out to us via email at info@rahvinenterprises.com. We're here to assist you!